Surway Property Services
recognizes that respecting user privacy over the Internet is of utmost
importance. This privacy statement is designed to provide information about the
privacy and data collection practices for the site:
http://www.surway.ca. The Site is operated by
Surway Property Services.
If you have questions or concerns regarding this statement, you should first
contact our site coordinator at support@surway.ca
or by postal mail to:
- Surway Property Services
- Attention: Adam Baker
- PO Box 174
- Lower Sackville, NS
- B4C 2S8
Identifying Information. In general, you can visit the Site without telling
us who you are or providing any information about yourself. In some areas of the
Site, we ask you to provide information that will enable us to process an order,
offer services that require registration, assist you with technical support
issues or to follow up with you. Generally, Surway
Property Services
requests identifying information when you:
- Register on any of our web sites.
- Place an order.
- Provide feedback to an online survey or tell us about an
idea or suggestion.
- Participate in a rebate program, contest, or other
promotional offer.
- Request a SPECIAL SERVICE
- Request information or files from technical support or
customer service.
In these instances, Surway Property Services will ask for
your name, address, e-mail address, phone number and other appropriate
information needed to provide you with these services. In all instances, if you
receive a newsletter or other mailing from us, you will always be able to
"unsubscribe" to these mailings at any time.
What Surway Property Services Will Do With Your
Information. If you choose to give us personal information for any of the
purposes above, this information is retained by Surway
Property Services and will only be used by Surway
Property Services to support your customer relationship with us. We will not add you
to a mailing list, or newsletter without your registration for this service. We
will only contact you if further information is required from you to complete a
service.
What Others May Do With Your Information. Surway
Property Services does not share, rent, or sell any personally identifying information
provided through our Site (such as your name or email address) to any outside
organization for use in its marketing or solicitations. From time to time
Surway Property Services may use agents or contractors who
will have access to your personal information to perform services for
Surway Property Services (such as DATABASE MAINTENANCE,
FURTHER EXAMPLES), however, they are required by us to keep the information
confidential and may not use it for any purpose other than to carry out the
services for Surway Property Services. In addition,
Surway Property Services may also share aggregate
information about its customers and its web site visitors to advertisers,
business partners, and other third parties. For example, we might share that our
users are x percent PCs users and y percent Macintosh users. None of this
information, however, will contain personal, identifying information about our
users.
When purchasing products through the our web site, the order form will also
ask you to provide a daytime telephone number. However, the telephone number is
only used to quickly resolve questions relative to an order, such as to clarify
customer email addresses that are inactive, or entered incorrectly.
Third Party Links
Surway Property Services does provide links to other
sites. Other Internet sites and services have separate privacy and data
collection practices. Once you leave
www.surway.ca, Surway Property Services cannot control, and has no
responsibility for, the privacy policies or data collection activities at
another site.
Cookies
At times, we will use a feature on your web browser to send your computer a
"cookie". We do not use cookies to retrieve any personal information from your
computer. We only use cookies to learn ways to enhance our Sites, and to give
you better, more personalized service while in our web site. You can reset your
browser to refuse all cookies or indicate when a cookie is sent. However, some
functions of the Sites will not function if you refuse cookies. These areas of
our web site will have information posted about cookies, and when a cookie will
be uploaded to your computer.
Changes to this Policy
Surway Property Services may from time to time revise
its privacy policy. You should therefore periodically visit this page, so you
are aware of any such revisions. We will not, however, use your existing
information in a manner not previously disclosed. You will be advised and have
the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy and/or the
practices of our web site, you can write to:
- Surway Property Services
- Attention: Adam Baker
- PO Box 174
- Lower Sackville, NS
- B4C 2S8
Credit Card Security
We know customers are concerned about credit card security. We use one of the
worlds largest funds transfer agencies - PayPal.
If you choose to use a PayPal account, your personal credit card information
will not be given to Surway Property Services.
